Media Files from Messages

Media Files from Messages

If the equipment supports such an option, units can send pictures or video files. Pictures and videos can be viewed in the Messages panel, as well as in the Monitoring panel. To display a special column in the Monitoring panel, activate the Media option in the Monitoring panel customizer.


Press the button to open a special window in which you can view pictures and videos. The viewer window contains the latest picture (video), as well as the total number of available pictures (videos) received during the current session.

The above-mentioned way is for viewing pictures (videos) from a particular unit. To view pictures (videos) from all units, press the Media button at the bottom of the screen. If there are media files available, the button becomes active (blue) and the number of available images (video) is displayed. If the number is in a red background, it means that new images have appeared since the last window was opened. In this window, only images (videos) received during current session are displayed.


To navigate through the images (video files), use the arrows. Between them, you can see the number of the pictures (videos) viewed and the number of available images (videos). Media files are sorted according to the time of their arrival on the server.

The date and time of picture (video) arrival is displayed above each of them. Below the media file you can see a unit name and address information from the message.

Some media files can be enlarged with a special button in the right top corner. To close a media file viewer, use the button in the lower right corner.

All images received from the unit can be viewed in reports and messages. Moreover, in messages you can also view video files.

You can get an image from a unit at any time using the Query snapshot command.


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