Users
A user has access rights to interact with other system objects (units, other users, resources, etc.). These rights are assigned by a system manager. Besides, a user can be a creator of these objects, which also affects the hierarchy of access rights. Manager's duty is to properly build this hierarchy.
Users as system objects also have some specific applications in gTrack main interface, as described below (send SMS, control user activity, etc.).
Working with Users
Working with users is possible both in CMS Manager and in the main interface. In CMS Manager, open the Users tab in the navigation panel on the left of the window.
There is a button to create a new user, a filter to search existent users, and a button (optional) to send informational notices to your users.
The table of results displays the name of the user, its creator, account, the billing plan, the date and time of a last visit in the system, the button for deleting users, as well as logging in as them. Availability of buttons and information depends on your access rights.
Standard operations described below (such as create, view, edit, copy) can be applied to users in the same way as to other system objects. However, the following pecularities should be taken into consideration:
- A user can be created not only independently but also together with an account or resource.
- Users cannot be deleted as easily as other system objects. Actually, only users who are not creators of any other system objects can be deleted. To delete a user, press the red delete button against their name and confirm your intentions (a dash is displayed instead of the button if you have no rights for deletion). If you are trying to delete a user who is the creator of any items in the system, you get an alert which lists all these objects, and they should be deleted prior to their creator. Nevertheless, automatic deletion of all subordinated items together with their creator is still possible — through deleting an account they belong to.
Directly from the table, you can switch to another user, i.e. log in to the system as another user (access right Act as given user is required). To do this, use the buttons in the right column of the table. If logged in as a different user, both user names are displayed on the top panel. To return to the main user, click on its name in the top panel (before the brackets).
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